Member FAQs (Beta)

Owned by m
Last updated: Aug 17, 2017

UI LABS is a consortium of member organizations as such, Portal assets, access and management is provided to the member organizations. The Portal serves as a one-stop communication and collaboration platform within the Digital Manufacturing Commons for DMDII members. It features tools to stay up to date on the latest news from the Institute, share project updates, and collaborate with other members.


Portal access will be rolled out in waves.

Instructions For Companies

Step 1

DMDII members will be contacted via email by UI LABS to begin the on boarding process by selecting an organizational administrator.
The organizational administrator will manage the organization's presence on the Portal including profile and user access.

Step 2

Organization will appoint an organizational admin and communicate the selection to UI LABS by responding to the email invitation.

Step 3

The designated admin will create a user account on the DMC.

Step 4

UI LABS Portal administrator will elevate the designated user to the organizational administrator role for the member organization.

*** IMPORTANT *** Those organizations that would like access sooner they can proceed to step two and send a email to  UI LABS (askdmc@uilabs.org) with their assigned organizational admin and we will prioritize their on boarding.

Instructions for Organization Admins

Updating Organization Profile Page

  1. Go to your organization profile page by clicking on My Organization in the top menu.
  2. Click on Edit Company on the page
  3. Update Information
    1. Upload Logo
      1.  Click on the Change Logo button
      2. Choose the logo image file you would like to upload
    2. Update Description
      1. In the Description field, add
        1. Your description
        2. To include Rich Text Formatting
          1. Highlight the parts of the text that you would like to add rich text formatting to
          2. Then click on the appropriate button the appears above your highlighted text
    3. Adding Organization Recognitions and Awards
      1. Click on the Overview tab
      2.  Click on the Add New Award button.
      3.  Add the title for the Award
      4. Add a description
      5. Add a link if there is one.
      6. Click on the green Save button that appears under the Award you filled out.
    4. Uploading Images/Videos
      1. Click on the Overview tab.
      2. Click on the Add New Image/Video button
      3.  Click on the cloud icon
      4. Choose the file you would like to upload
    5. Adding Organization Skills
      1. Click on the Skills tab
      2. Then begin typing the skills you would like to show off your organization has in the field labeled Skill
        1. Choose it from the drop down.
        2. If the skill you would like to add does not show up in the auto-complete drop down
          1. Click into the Add New Skill field
          2. Add your skill
          3. Click on the green Save Skill button.
    6. Project Interest
      1.   Click on the Projects tab
      2.  Add fill out the fields
    7. Updating Contact and Location Information
      1. Click on the Contact tab
      2. Fill out the appropriate fields
      3. Click on the green Add New Contact button to add specific organization member contact information
      4. Fill out the fields
      5. Click on the green Save button in the bottom right hand corner of the form
    8. Reasons for DMDII Membership
      1. Click on the Membership tab
      2. Add the reason your organization became a member of DMDII
  4. Once you’ve made the changes you would like to make, click on the green Save button in the top right hand corner of the page


Verifying Other People Part of Your Organization

  1. Go to your organization profile page by clicking your display name in the top right-hand corner of the page and choose My Organization from the drop-down.
  2. Scroll to the bottom of the page and find the Unverified Members section
  3. Click on the green details button on the user's card
  4. Click verify for the individuals you are want to have access
  5. A modal will appear letting you a know an e-mail will be sent to the following e-mail address. If you sure this individual should have access, click on Verify, if not, click cancel.
    1. The individual will recieve a verification token in the e-mail as well as instructions on how to use it.

Setting Verified Organization Members Access Levels

  1. All accounts have an access level status of member to begin with.
    1. To change the access status of an organization member, go to the verified section of the My Organization page
    2. Click on the green details button on the user's card
    3. Click on Select Role and select the desired role (member or VIP), then click the set button
      1. If updating status to Admin, Make sure to set the status to Admin, select the access to admin once more and set the status once more due to a bug that will unverfy the user if you refresh your page after only doing this once..

Instructions for Individuals

Step 1

User will create DMC account. This step automatically notifies the organizational admin that a user is seeking access to organization assets.

Step 2

Your organizational admin will confirm the user should receive access and if so email you a validation token to the email provided on on boarding.

Step 3

Once the token is received via email, the user may add it to their account and thereby become a validated organization member.

Step 4

A validated member now has access to the company assets on the Portal via the new menu items. 

Member Inquiries

I am a member why do I not see the Member Portal?

There could be many factors as to why you do not see the member portal. The following are cases you may be experiencing.

    • After logging into the DMC you have not filling out the information in the pop up menu.
      • To fix this, click on the DMC logo in the left hand-top corner.
      • Fill in the information in the pop-up menu, including the organization you are from.
      • When you are finished a license agreement will pop-up
      • Scroll to the bottom of the License and click agree.
    • The organization admin has not yet verified you or sent you a verification token.
      • Try to reach out to your organization admin to ask them to send you a verification token.
      • It is your organization administrator's responsibility to verify organization members.
    • Your organization has recently become a member of DMDII and your organization has not yet been updated to reflect this.
      • Please send an e-mail to askdmc@uilabs.org.
      • Include your contact information and describe the issue you are seeing. 
      • Someone will respond to your e-mail within 2 business days. 
    • Your organization is not a DMDII member.
    • If the above examples have not resolved your issue, please reach out to askdmc@uilabs.org and someone will respond to your ticket within two business days.

How do I become an organization Administrator?

For existing DMDII Members

  1. You must have an account.
  2. Secondly, the organization has to become a member of DMDII.
  3. Once it has been confirmed your organization has become a member, the company will be upgraded to a DMDII member on the DMC website.
  4. Someone from DMDII will then reach out to the touch-point of your organization letting them know they need to designate an organization admin.
    1. If you are not contacted about this, reach out to the membership team and they should be able to assit you further in this process.
  5. Once the admin has been chosen, their account will be upgraded to an organization admin.

Switching Organizational Roles for Organizations

In order to become an administrator or other role for an organization, one of the current organization administrators will need to change your role to administrator. The following step need to be taken by an administrator in order to change an account's role.

  1. Log in as an administrative account.
  2. Go to the organization profile page.
    1. Click on the Community tab in the menu.
    2. Click on the filter button to the left of the search bar and choose companies.
    3. Click on search with nothing in the search field.
    4. If your organization does not appear on this page, click on the drop down menu under the show field and choose All Items.
    5. Click on the name of the organization on the card.
  3. Find the account the needs to have their role updated.
  4. Click on the drop-down menu and choose their new role.

How do I become an Organization Member?

In order to become a company member your organization must have a designated organization administrator. After logging in, and choosing an organization in the pop-up menu, your organization admin will need to then send you an authentication token.

To authenticate your account use the following instructions:

  1. Click on your name in the top right hand portion of the page.
    1. In the drop-down menu, click on My Account.
  2. Paste in your verification token in the appropriate field.
  3. Click on the green verify button.

Help and Troubleshooting

More information on member Portal administration can be found at Member Portal Administrators page.